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Common Questions

Can you install while our office stays open?

Yes with phasing — typically nights/weekends per wing. Full shutdown is faster but rarely required for carpet tile.

LVT vs carpet tile for NYC offices — how do you choose?

Traffic, acoustics, logo/brand zones, and maintenance staff capability. Hybrid floors are common (hard surface entries + soft work zones).

What if the slab fails moisture tests?

We stop and propose mitigation (moisture barrier, different product, or wait). Installing over wet slabs voids most warranties.

Do you handle furniture lift?

Often coordinated as a line item or owner vendor. Clarify before bid day so phasing is real.

Attic stock — how much?

Typically a percentage of yardage by dye lot for future repairs — exact % on proposal.

How is pricing usually structured?

Prep + material + install + transitions + after-hours premium. Square-foot numbers without prep/moisture are incomplete.